Oct 252013
 

Environment:

  • HP Thin client T610
  • Citrix XenApp 6.5
  • Webinterface 5.4
  • McAfee VirusScan Enterprise 8.8¬†on Thin Client.

Screen 25-okt 0001

When opening the Citrix webinterface there is no logonscreen available, only a white background with no error massage. After troubleshooting the cause was found in the scriptscan from the McAfee VirusScan Enterprise 8.8.
Disabling the service or adding an website exclusion to the scriptscan did not solve the problem. Only unregistering the DLL with “regsvr32.exe /u SCRIPTSN.dl” solved the problem.

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